Support Guide

Support Guide

Practical how-tos for the things most people need to do with their Pandacoin wallet. If you're new, start with download → backup. Everything else can come later.

Getting started

⬇️ Download the wallet

Grab the official Pandacoin wallet for Windows, macOS, or Linux.

💾 Back up your wallet

Do this right after you create a wallet. No backup, no recovery.

Back up before you put real PND in. If you lose the wallet file and don't have a backup, the coins are gone — nobody can recover them for you.

Recovery and migration

🔑 Get private keys from backup

Pull the keys out of an older backup so you can re-import them.

📥 Import wallet (desktop)

Bring an existing wallet or private keys into the desktop client.

📱 Export / import Android wallet

Move your wallet between phones, or between mobile and desktop.

Extras

🤖 Telegram Bot

Receive, store, and tip Pandacoins directly inside Telegram.

Can't find what you need?

Ask in Telegram — someone from the community will walk you through it. Also worth checking the FAQ for the short-answer stuff.